Medicines Home Delivery Service
Mundesley Medical Centre offers a medicines home delivery service free of charge to our patients.
If you would like us to deliver your medication, tell us when you make your request. Please be aware, our dispensary is very busy at the moment with the increased workload and isolation of staff. Please be aware, your medication may be delivered on a different day due to the substantial increase in delivery requests. Repeat prescription requests can be made using the repeat prescription request form or you can telephone 01263 724506 to leave a message. If you have a dispensary question please contact the practice.
When will it be delivered?
We cannot specify an exact time, but deliveries will be made between 11:00-16:00.
If you are expecting a delivery which hasn’t arrived by 16:00, please contact the Medical Centre.
- Drugs must be handed directly to the patient or their nominee (aged 16 or over).
- All undelivered medicines will be brought back to the surgery.
- A yellow card will be dropped through your letterbox to inform you of a failed delivery.
- 3 failed attempts will result in removal from this service.
- It is therefore the responsibility of the patient to make further collection arrangements.
We can deliver your prescription to your home free of charge. If you live in Mundesley and would like your medication delivered, you will need to arrange this with the local pharmacy. We deliver once a week to all other areas as listed below:
- North Walsham
- Thorpe Market
How To Request A Home Delivery
When putting in for your repeat prescription, please indicate that you would like it delivered and which delivery day is applicable. We ask that you leave us a contact number so that we can contact you if for any reason we cannot deliver or if there is any other query.
You must allow 4 working days for us to process a prescription that is to be delivered.
What about paying for the prescription?
If you pay for your prescription, please have the correct payment ready.
If you are exempt from payment, please have a valid exemption available to show the driver on request or let us have a copy of your exemption status.
You must order at least 4 working days before your delivery day so that we can order your medication and dispense it ready for delivery.
Lots of the medication we use has to be ordered transport from Birmingham to Norwich by lorry and then dispatched by van to Mundesley, before we can dispense it and deliver it to you.